Question 1

Step 1 — prepare your Binance account

Accepted Answer

1. Sign up or log in at binance.com and complete identity verification (KYC).
2. Activate your USDT-M Futures account: Derivatives → USDT-M Futures → "Open now".
3. Transfer USDT to the Futures wallet: Wallet → Futures → Transfer. Only USDT is used for trading, and the trading fee is also taken in USDT.

Question 2

Step 2 — create the API key

Accepted Answer

1. Click your profile icon → Account → API Management.
2. Press "Create API" and choose "System generated".
3. Name the key (e.g. "Vortoio") and pass the security verification (2FA / email).
4. Press "Edit restrictions" and enable: ✅ Enable Reading, ✅ Enable Futures.
5. ❌ Never enable "Enable Withdrawals" — Vortoio does not need it and will never ask for it.
6. IP access: "Unrestricted" is fine. Note: Binance limits such keys to 90 days — when it expires, simply create a new key and update it in Vortoio.
7. Save and copy the API Key and Secret Key. The secret is shown only once.

Question 3

Common Binance errors

Accepted Answer

• "Invalid API-key" — the key was copied with an extra space or has been deleted. Re-copy it carefully or create a new one.
• "API-key has no permission" — the "Enable Futures" checkbox is not ticked.
• Key expired — keys with unrestricted IP live 90 days. Create a new key and replace it on the Keys page.

Question 4

Step 1 — prepare your Bybit account

Accepted Answer

1. Register or log in at bybit.com and enable two-factor authentication (Google Authenticator) — Bybit requires 2FA to create API keys.
2. Make sure you are on a Unified Trading Account (UTA) — new accounts have it by default.
3. Deposit or transfer USDT to the Unified Trading account.

Question 5

Step 2 — create the API key

Accepted Answer

1. Profile icon → API.
2. "Create New Key" → "System-generated API Keys".
3. Usage: "API Transaction"; name it e.g. "Vortoio".
4. Permissions: "Read-Write", and under Unified Trading tick ✅ Trade (Orders & Positions).
5. ❌ Do not grant Withdrawal or Transfer permissions.
6. IP restriction: "No IP restriction" is fine (such keys expire in 3 months — recreate on expiry).
7. Confirm with 2FA and copy the API Key + Secret. The secret is shown only once.

Question 6

Bybit specifics and errors

Accepted Answer

• Vortoio automatically switches the account to one-way position mode when a bot starts. If you traded in hedge mode manually, close open positions before launching a bot.
• Error 10005 "Permission denied" — the key has no Trade permission. Create a new key and tick Trade under Unified Trading.
• Bybit API keys are shorter than Binance ones — that is normal.

Question 7

How do I add the key?

Accepted Answer

1. In your cabinet open Keys → "Add Key".
2. Choose the exchange (Binance Futures or Bybit Futures).
3. Paste the API Key and API Secret → "Add".
4. If the futures wallet balance appears on the page — the connection works.
5. Then go to Bots → "Create bot", pick a pair and an amount (from 50 USDT of available balance).

Question 8

Is it safe?

Accepted Answer

Yes. The key is stored only encrypted (AES-256-GCM) and is never shown in plain text again — not even to you. The key has no withdrawal rights, so we physically cannot touch your funds: they never leave your exchange.

Question 9

Recommendations

Accepted Answer

• Do not run other bots or trade manually on the same pair the Vortoio bot is trading.
• Keep a safety buffer on the futures wallet — do not commit 100% of the balance to bots.
• If you replace an API key on the exchange, update it on the Keys page right away.

Question 10

How much does Vortoio cost?

Accepted Answer

No subscriptions. The fee is 20% of the actual profit of a closed trade only. A losing trade = 0 to pay. The fee is deducted from your internal Vortoio balance.

Question 11

What happens if my internal balance cannot cover the fee?

Accepted Answer

The unpaid part becomes a debt. You have 72 hours to top up (we send email reminders). If the debt is not covered in time, your bots are stopped by the system and access is restricted until the debt is paid.

Question 12

What is the minimum to start?

Accepted Answer

From 50 USDT of available balance on your exchange futures wallet per bot.

Question 13

How does the referral program work?

Accepted Answer

You get 25% of the platform fee from every profitable trade of a user you invited — credited to your referral balance once the fee is actually settled. You can transfer it to your main balance or withdraw from 50 USDT via USDT TRC20 (manual payout).

FAQ & Guides

Creating a Binance Futures API key

Creating a Bybit API key

Connecting a key to Vortoio

Fees, balance and referrals